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NA Regional Facilities Manager , North America Regional Facilities Management

May 9, 2026

Description Amazon Worldwide Operations is looking for a Program Manager to support field Reliability, Maintenance and Engineering (RME) and Building Excellance Management (BXM) colleagues by overseeing the delivery of hard (building assets and infrastructure, e.g. HVAC, electrical, drainage systems) and soft (janitorial, waste, pest control, snow removal) facilities services at operational sites. This person will own strategic, tactical, cross-functional, and technology projects and programs within Amazon NA Fulfillment Centers (NACF). This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. Key job responsibilities This person will play a crucial role to ensure that base building maintenance and soft services meet standards across the network, guaranteeing compliance, safety, and minimal downtime. <ul><li> Work with Original Equipment Manufacturers (OEMs), Subject Matter Experts (SMEs), for significant cost drivers and mitigation</li><li> Support field RME and BXM colleagues, overseeing the delivery of hard (building assets and infrastructure, e.g. HVAC, electrical, drainage systems) and soft (janitorial, waste, pest control, snow removal) facilities services at operational sites.</li><li> Provide tools for local teams to manage the performance of soft and hard services</li><li> Provide technical leadership and mentoring to site-based facilities leads as technical vendor manager to measure high performance via KPIs and SLAs.</li><li> Act as escalation point for safety, quality of service, and downtime incidents &</li><li> Collaborate with key stakeholders, including Field RME, Procurement, and Finance.</li><li> Dive Deep into service and asset performance data to identify opportunities for improvement.</li><li> Support the rollout of initiatives to improve services, e.g. process changes, technology deployments, sustainability initiatives.</li><li> Develop and lead pilots to improve services ahead of regional rollouts.</li><li> Collaborate with launching sites to ensure facility services are secured in a timely manner.</li><li> Effectively manage many complex projects and tasks simultaneously while exerting influence and fostering relationships across various organizational levels, including senior leadership.</li><li> Developing and managing relationships with internal and external stakeholders.</li><li> Participate in regular meetings with stakeholders, sites and OEMs to seek feedback and provide updates to RME Leadership.</li><li> Travel to operational sites 50% of the time. </li></ul>A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: <ul><li> Medical, Dental, and Vision Coverage</li><li> Maternity and Parental Leave Options</li><li> Paid Time Off (PTO)</li><li> 401(k) Plan </li></ul>If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Basic Qualifications <ul><li> 3+ years of program or project management experience</li><li> 3+ years of defining and implementing process improvement initiatives using data and metrics experience</li><li> Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL</li><li> Experience using data and metrics to determine and drive improvements</li><li> Experience working cross functionally with tech and non-tech teams</li><li> Bachelor's degree </li></ul>Preferred Qualifications <ul><li> 3+ years of driving end to end delivery, and communicating results to senior leadership experience</li><li> 3+ years of driving process improvements experience</li><li> Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization</li><li> PMP certificate</li><li> Experience building processes, project management, and schedules </li></ul>Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at GA, Atlanta - 74,200.00 - 129,800.00 USD annually USA, NY, New York - 81,600.00 - 142,800.00 USD annually USA, TX, Austin - 74,200.00 - 129,800.00 USD annually USA, TX, Houston - 74,200.00 - 129,800.00 USD annually USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually Company - Amazon.com Services LLC Job ID: A3196821

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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